Editorial summary

The company is seeking a dedicated Airline Customer Service Agent based in Singapore to enhance the passenger experience at Changi Airport. The role involves check-in procedures, greeting passengers, assisting with special needs, and providing customer service in premier lounges. Candidates should possess excellent communication skills and a customer-focused attitude. The position offers a salary of 2,500 SGD.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

​Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.

Airline Customer Service Agent

Responsibilities

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Requirements

· Pleasant with a cheerful disposition and good interpersonal skills

[This job id 29739 first appeared in Job-Q.com on 03 Sep 2026]

· Dynamic individual with service aptitude and willingness to go the extra mile

· Proficient in English and a second language for effective communication with international passengers

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

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