Editorial summary

The company, a global leader in gateway services, is recruiting an Airline Customer Service Agent in Singapore. The role involves check-in, greeting passengers on arrival, ensuring a smooth departure process, and assisting passengers with special needs or service in exclusive premier lounges at Changi Airport, including buffet table presentations. The description highlights frontline customer service responsibilities in an airport environment. The offered salary is 2,500 SGD per month.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/airline-customer-service-agent-39271 first appeared in Job-Q.com on 21 Oct 2026]

​Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.

Airline Customer Service Agent

Responsibilities

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Requirements

· Pleasant with a cheerful disposition and good interpersonal skills

· Dynamic individual with service aptitude and willingness to go the extra mile

· Proficient in English and a second language for effective communication with international passengers

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

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