Editorial summary

The Application Support Specialist (Scientific Lab Devices) at the company provides technical and application expertise for laboratory analytical solutions, ensuring customer requirements are met with scientific instruments and software. The role involves preparing feasibility and sample-analysis reports, supporting sales through demonstrations, and ensuring solutions comply with specifications and standards. The position offers a salary of 4,600 and requires strong technical knowledge of scientific instruments, software, and customer service skills.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 25129 first appeared in Job-Q.com on 12 Aug 2026]

Technical & Applications Expertise

• Provide technical expertise for laboratory analytical solutions with scientific instruments and software tailored to customer requirements.
• Prepare feasibility and sample-analysis test reports for potential leads with collaboration of field sales team.
• Ensure all solutions comply with customer specifications, tolerances, and standard methods, supporting the correct integration of products and services.

Sales Support

• Support the sales process through sample analysis and system demonstrations.
• Perform effective in-house and onsite demonstrations that clearly showcase instrument applications and build customer confidence.

Customer Support & Troubleshooting

• Deliver remote (telephonic) and onsite troubleshooting, including initial information gathering, evaluation of the issue, and provision of a clear solution roadmap to resolve customer problems.
• Provide reliable support to customers through tele-advice and onsite intervention.

Training & Enablement

• Conduct training sessions that help customers understand instrument applications, general operation, and underlying analytical theory.
• Assist in organizing marketing activities such as seminars and training courses to promote Laboratory instrument.

Requirements

• Min Degree / Diploma in any science courses
• Min 1 to 2 years of application support experience for lab devices
• Car is not compulsory

Salary range: Up to 4600 (Basic salary) + 1100 (Transport allowance if own a car)

Interested candidates, please forward your resume to

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

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