Job description

Citi Wealth is an integration of Citi Private Bank and the Consumer Wealth organization into a single business enabling Citi to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal of Wealth, which is to be the leading wealth management provider globally.

This is a critical, executive-level strategic role responsible for developing, designing, and implementing robust control programs for Wealth Ops Asia North and South, providing expert guidance, and driving continuous enhancements including automation and rationalization. The role focuses on proactive risk identification, predictive analysis, and enhancing controls through automation and AI, aligning Wealth Operations with the firm's global Risk Appetite. It requires extensive experience in senior operational risk management, strong analytical skills, and excellent communication to influence across all organizational levels.

Responsibilities: 

• Global Strategic Risk & Control Program Leadership: Lead the design, development, and implementation of complex, risk and control programs for Wealth Operations. Drive continuous enhancements to improve efficiency, reduce risk, and optimize capital within Wealth Operations.
• Advanced Risk Identification & Predictive Assessment: Direct and innovate first-line activities for identifying, measuring, and continuously assessing key risks and controls specific to Wealth Operations. Develop and implement predictive risk intelligence and scenario analysis for emerging risks and regulatory changes.
• Control Effectiveness: Evaluate and enhance existing controls within Wealth Operations. Lead the execution of necessary changes to strengthen controls, ensure continuous compliance, and maintain audit-readiness for Wealth Operations.
• Executive Stakeholder Collaboration & Strategic Guidance: Collaborate with executive leadership, Wealth Operations heads to conduct advanced risk assessments, develop mitigation strategies, define acceptable risk levels, and drive critical management decisions. Provide expert guidance for global monitoring and issue resolution.
• Critical Issue Management & Remediation: Lead identification of root causes of issues in Wealth Operations. Partner with control owners to recommend holistic, effective corrective actions and ensure appropriate escalation. Drive a strong control culture and proactive risk management in Wealth Operations.
• Executive Reporting & Influential Communication: Deliver timely and insightful updates to senior management, and various forums on Risk and Control matters within Wealth Operations. Develop compelling presentations to influence executive audiences and global regulators.
• Wealth Operations Operational & Compliance Risk Mastery: Possess a deep understanding of the processing risk landscape in Wealth Operations. Identify opportunities to automate controls and mitigate high-risk exposures. Guide standards and procedures to support sound operational and compliance risk management within Wealth Operations.
• Manager Control Assessment (MCA) Design & Governance: Design, implement, and govern the MCA framework for Wealth Operations, ensuring effective execution across all business units for Wealth Operations Asia North and South.
• Primary Audit & Regulatory Interface for Wealth Operations: Serve as the senior liaison for major Audits and Regulatory Examinations for Wealth Operations. Provide advisory leadership and support for internal audit reviews and regulatory exams.

Qualifications: 

• 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Track record leading Control related projects and programs • Ability to see the big pictures with high attention to critical details.
• Develop and implement strategy and process improvement initiatives.
• Comprehensive knowledge of Citi’s businesses and functions and their risk profiles.
• Developing new ideas and improving current processes to proactively mitigate risks.
• Requires an ability to provide challenge and make recommendation for risk and controls remediation.
• Expert knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Expert understanding of compliance laws, rules, regulations, and best practices.
• Deep understanding of Citi’s Policies, Standards, and Procedures.
• Strong leadership, decision-making, and problem-solving skills.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Ability to deliver compelling presentations and influence executive audiences.
• Strong sense of accountability and ownership, with strong results orientation.
• Excellent communication skills; ability to engage and inspire across stakeholder groups.
• Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education: 

• Bachelor's/University degree, Master's degree preferred Relevant professional certifications (e.g., FRM, PRM, CFA, CRISC) are highly preferred.

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