Job description

This strategic role focuses on developing, designing, and implementing robust control programs, providing expert guidance, and driving continuous enhancements including automation and rationalization. The individual will conduct first-line activities for identifying, measuring, and assessing key risks and controls, partnering with process owners to align operations with the firm's Risk Appetite. This position requires strong collaboration and communication skills to influence across all organizational levels.

Responsibilities: 

• Risk & Control Management: Oversee Risk & Control functions across Asia South CG/CPC Operations (Core Ops, Citiphone, and Credit Ops).
• Control Framework Enhancement: Strengthen existing controls, maintain audit-readiness, and lead internal and external audits. Implement advanced tools, including AI, to enhance controls across teams.
• Enterprise Standards: Contribute to the development and implementation of enterprise-wide standards and strategies for the Bank's Risk and Control program.
• Guidance and Collaboration: Provide guidance to global partners and collaborate with Risk and Control teams for effective monitoring.
• Risk Identification & Assessment: Manage frameworks for identifying and assessing all types of risks (processing, emerging, operational) and regulatory compliance across lines of business, particularly for transaction monitoring.
• Strategic Initiatives & Projects: Lead strategic program implementations and cross-functional projects for the Global Monitoring Risk Management & Policy team, ensuring alignment with business objectives. Manage and execute strategic design and process improvement projects across the enterprise.
• Controls Program Development: Support the design, development, and continuous enhancement of Citi's comprehensive controls program, focusing on efficiency and risk reduction.
• Risk Appetite Alignment: Coordinate with stakeholders to assess and mitigate potential risks, ensuring operations remain within the firm's defined Risk Appetite, considering business environment changes and regulatory requirements.
• Subject Matter Expertise & Leadership: Act as a Subject Matter Expert for senior stakeholders and team members. Manage, plan, and execute project deliverables, and oversee team activities.
• Management Updates: Prepare timely and clear updating materials for Risk and Controls matters and represent Wealth Ops at various forums.
• Autonomy: Operate with independence of judgment and minimal direct supervision.

Qualifications: 

• Experience: 6-10 years of experience in Risk and Control within financial services, with a demonstrated understanding of AML and operational risk management, compliance, audit, or other control-related functions.
• Control Expertise: Strong knowledge and proven experience in developing, executing, and implementing sustainable control solutions in the financial industry.
• Regulatory Knowledge: Understanding of compliance laws, rules, regulations, and best practices, as well as Citi's Policies, Standards, and Procedures.
• Analytical Skills: Strong analytical skills to evaluate complex risk and control activities.
• Communication & Presentation: Excellent verbal and written communication skills, with demonstrated ability to engage and present effectively to senior management.
• Problem-Solving: Strong problem-solving and decision-making skills.
• Organizational Skills: Advanced organizational skills with attention to detail, ability to multitask, and follow up.
• Technical Proficiency: Experience using databases and other tracking tools for global consistency. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Risk Management: Ability to identify, measure, and manage key risks and controls.
• Collaboration: Experience working collaboratively across various organizational areas.

Education: 

• Bachelor's/University degree or equivalent experience. A Master's degree is preferred.

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