ASSISTANT/CENTRE MANAGER, NOVENA #NJH
On site
Permanent
Editorial summary
The company is seeking an Assistant/Centre Manager at Novena with a salary of $4,500. The role involves customer acquisition, community engagement, program recommendation, and relationship management with parents. The candidate will support customer success initiatives, organize lead generation events, and collaborate with teaching staff. Key requirements include strong communication skills, community-building abilities, and experience in customer relations.
This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.
Job description
[This job https://singapore.job-q.com/jobs/detail/assistant-centre-manager-novena-njh-35250 first appeared in Job-Q.com on 30 Sep 2026]
Responsibilities & Duties
●Be a key player in the customer acquisition team to onboard new parents to community
●Share Centre's vision and recommend suitable programs for students
●Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
●Maintain customer relationships and build a strong community. Act as parents’ advocate and manage relationships with them
●Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
●Work with the teaching team to assess the students and follow up with parents for conversion
●Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
●Ensure that all customer information is properly documented and updated in our CRM system
●Continue to track the progress of students and maintain relationships with parents
Requirement:
- No experience required as Traning will be provided!
- Polytechnic Diploma or Recognized Degree in any discipline
- Some educational background eg: Tutoring, learning centres, coaching a plus
- Good with children / teenagers; able to build a community with learners & parents
- Able to work on full weekends (Wed to Sun) 9am to 6pm (Public Holidays OFF
Interest applicants, pls email updated resume to
Jessie Hoe Huey Miin
CEI Reg No. R1103861
EA Lic: 99C4599
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Job Summary
- Published on: 30 Sep, 2026
- Category: Customer Service
- Vacancy: 1
- Job type: Permanent
- Salary: 4500
- Location: On site
- Job Nature: Permanent
Company Details
- Name: RECRUIT EXPRESS PTE LTD
- UEN: 199601303W
- Location: Singapore