On site
Full Time
• You will be stationed at the Singapore head office, handling customers virtually either via voice or video call.
• Responsible for servicing corporate customers on account servicing and handling of trade and credit related products enquiries for small businesses. While servicing customers, you are also required to review customer accounts and transactions according to the organization's procedures, and within regulatory and compliance guidelines.
• You will need to work independently and take ownership of issues, handle customers’ queries professionally and efficiently with the ability to retain huge amount of product and service knowledge. You are expected to be customer centric, be able to identify areas for process improvements, and work closely with internal stakeholders to enhance operational efficiency and customer experience.
Interested candidates, please email your resume to annasee@recruitexpress.com.sg
Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted
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Job posting URL: https://singapore.job-q.com/jobs/detail/bank-service-manager-backend-corporate-customers-esy
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