Job description

Key Responsibilities

  • Monitor and review fraud alerts across banking products and payment transactions
  • Investigate suspicious or unauthorized transactions and perform customer verification calls
  • Support fraud prevention, detection, and investigation activities
  • Handle scam/fraud reports, lost card reports, and merchant-related inquiries
  • Liaise with internal teams and relevant authorities on fraud-related cases
  • Maintain accurate records and support reporting and escalation processes
  • Assist with card authorization and other operational duties as assigned

Working Hours

  • Rotating 12-hour shifts (9am–9pm / 9pm–9am)
  • Work 2 days, rest 2 days
  • Required to work weekends and public holidays based on roster

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

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Job Summary

  • Published on: 11 May, 2026
  • Category: Banking / Finance
  • Vacancy: 1
  • Job type: Contract
  • Salary: 4500
  • Location: On site
  • Job Nature: Contract

Company Details