Job description

Key Responsibilities

  • Monitor and review fraud alerts across banking products and payment transactions
  • Investigate suspicious or unauthorized transactions and perform customer verification calls
  • Support fraud prevention, detection, and investigation activities
  • Handle scam/fraud reports, lost card reports, and merchant-related inquiries
  • Liaise with internal teams and relevant authorities on fraud-related cases
  • Maintain accurate records and support reporting and escalation processes
  • Assist with card authorization and other operational duties as assigned

Working Hours

  • Rotating 12-hour shifts (9am–9pm / 9pm–9am)
  • Work 2 days, rest 2 days
  • Required to work weekends and public holidays based on roster

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

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Job Summary

  • Published on: 11 May, 2026
  • Category: Banking / Finance
  • Vacancy: 1
  • Job type: Contract
  • Salary: 4500
  • Location: On site
  • Job Nature: Contract

Company Details

Established since 1996, Recruit Express has emerged as the leading staffing solutions provider that has set a proven track record for matching the right people to the right organization within the shortest time. With our vast network of resources, extensive databases and defined recruitment processes, we have been successfully bridging talented job seekers of the highest calibre to employers who only want the best in their teams.


In our relentless pursuit of excellent service, we have adopted best practices and dynamic growth strategies in expanding our operations across the Asia Pacific regions: We have offices in Singapore, Sydney, Hong Kong, Kuala Lumpur, Taipei, Shanghai, Beijing, Tokyo and Bangkok.

With 400 permanent committed consultants from various professional backgrounds and disciplines, we make a difference by delivering top-notch services to our clients and candidates alike.