Client care
On site
Full Time
Editorial summary
The company is seeking a full-time Client Care professional to join its luggage services and retail operation at Singapore Changi Airport. The role combines customer service and sales to resolve customer issues, generate leads, and support business growth at a busy airport luggage service center. It requires handling customer complaints, assessing needs over incoming calls, and proactively driving sales; specific qualifications are not listed in the description. The salary offered is 2600.
This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.
Job description
[This job https://singapore.job-q.com/jobs/detail/client-care-38984 first appeared in Job-Q.com on 20 Oct 2026]
Company Overview
The client is located in Singapore, providing luggage services and retail at Singapore Changi Airport, serving airlines and travelers with quality support and products.
Job Summary
This full-time role combines customer service and sales to resolve customer issues, generate leads, and support business growth at a busy airport luggage service center.
Responsibilities
- Resolve customer complaints by identifying root causes, delivering effective solutions, and ensuring complete follow-up for satisfaction
- Handle incoming customer calls to assess needs and proactively generate new sales leads
- Collect and analyze customer feedback to prepare reports recommending product or service improvements to management
- Foster open communication and build trust within the team to contribute to achieving team targets
- Manage multiple tasks efficiently and maintain performance under pressure in a fast-paced environment
Required competencies and certifications
- Ability to work a 6-day work week including weekends and public holidays
- Strong communication, active listening, and conflict-resolution skills
Preferred competencies and qualifications
1 year experience
Other Information
Location Singapore (Central/East)
Work Schedule 6-Day Work Week (Includes Weekends & Public Holidays)
Benefits Full CPF Contributions Statutory Benefits (Annual/Medical Leave)
How to Apply Interested candidates, please email your updated resume to
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Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf
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Job Summary
- Published on: 20 Oct, 2026
- Category: Customer Service
- Vacancy: 1
- Job type: Full Time
- Salary: 2600
- Location: On site
- Job Nature: Full Time
Company Details
- Name: CHIANG KONG SERVICES PTE. LTD.
- UEN: 200612111H
- Location: Singapore