Editorial summary

The clinic assistant will support daily operations at a city-based healthcare clinic focused on quality patient care and efficient service. Responsibilities include managing patient registration, recording vital signs, processing transactions such as CHAS, Medisave, and Healthier SG, and assisting doctors to ensure a positive patient experience. The role offers a salary of 3,000 and requires strong customer service skills and attention to detail. The company values a supportive team environment and provides training to new staff.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 25955 first appeared in Job-Q.com on 18 Aug 2026]

Company Overview

The client operates a city based healthcare clinic focused on delivering quality patient care and smooth clinic operations with a supportive team environment and training.

Job Summary

You will support daily clinic operations by managing patient registration, handling transactions, assisting doctors, and providing excellent customer service to ensure a positive patient experience.

Responsibilities

• Register patients and record vital signs including temperature, blood pressure, and weight to support clinical assessments
• Process CHAS, Medisave, and Healthier SG transactions accurately to facilitate patient payments and claims
• Dispense medication and collect payments using e-payment methods such as QR Pay and NETS to ensure smooth billing
• Manage appointment bookings for chronic disease follow-ups and send timely reminders to improve patient adherence
• Respond professionally to phone and counter enquiries to provide clear and helpful information to patients
• Submit claims for Medisave, CHAS, MBS, Managed Care, and TPA insurance to ensure timely reimbursement
• Maintain general administrative records and provide clerical support to clinic operations
• Conduct ECG tests and assist doctors during consultations as needed to support patient care

Required competencies and certifications

• Minimum GCE O-Level or equivalent education with relevant healthcare or GP clinic experience
• At least 1 year of experience working in a GP clinic setting
• Proficient in using clinic IT systems, Managed Care portals, MBS, MHCP, and TPA claim portals for efficient operations
• Ability to work in a fast-paced environment and adapt to rostered shifts including 2 weekday evening shifts and 2 Sunday shifts (1 morning, 1 evening) per week

Preferred competencies and qualifications

• Good command of spoken and written English to communicate effectively with patients and staff
• Ability to converse in Mandarin and/or Malay to assist non-English speaking patients
• Customer service orientation with a diligent and pleasant disposition

Other Information

Benefits

• Competitive salary with CPF contributions
• 13th month annual bonus
• Supportive team environment and training provided
• No shift duties

• If interested in the above position, kindly send your CV to:

We are an equal opportunity employer. We do not discriminate based on a candidate's age, race, gender, colour, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at our clinic are based on business needs, job requirements and qualifications.

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Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf