Editorial summary

The company, a public healthcare institution, is seeking a Clinical Operations Executive to manage day-to-day polyclinic operations and lead a frontline operations team, with a hands-on approach to improving processes and delivering an excellent patient experience. The role involves assisting the Operations Manager with planning and coordinating daily clinic operations and resource utilization, and ensuring smooth, efficient, and cost-effective service delivery. Candidates with operations experience from other service industries are welcome, and the compensation is 6,500.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/clinical-operations-executive-polyclinic-healthcare-operations-hcg-42001 first appeared in Job-Q.com on 08 Nov 2026]

A public healthcare institution is looking for a Clinical Operations Executive to help run day-to-day polyclinic operations and lead a frontline operations team. This role suits someone who enjoys being hands-on, improving processes and delivering a great patient experience. Candidates with operations experience from other service industries are welcome.

What You'll Be Doing

• Assist the Operations Manager in planning and coordinating daily clinic operations and resource utilisation
• Oversee day-to-day polyclinic operations to ensure smooth, efficient and cost-effective service delivery
• Lead and manage an operations team of about 20 to 30 staff, including rostering, deployment and performance
• Monitor patient flow, waiting times and service levels, and resolve operational issues on the ground
• Plan and implement initiatives to improve work processes, productivity and service quality
• Work closely with clinical, nursing and allied health teams to support patient care
• Handle service feedback and patient escalations professionally
• Prepare operational reports, statistics and presentation slides for management
• Provide administrative and coordination support for operational projects, audits and system reviews
• Ensure compliance with organisational policies, SOPs and workplace safety requirements

What You'll Bring

• Degree in any discipline and above
• At least 2 years of operations, administration or service management experience
• Healthcare operations experience is an advantage; candidates from retail, hospitality, aviation, security or public service operations are welcome
• Experience leading and managing frontline teams
• Strong planning, analytical and problem-solving abilities
• Able to multi-task in a dynamic, fast-moving environment
• Able to engage patients, staff and stakeholders professionally
• Proficient in Microsoft Office (Excel, PowerPoint)
• Able to work a 5.5-day week including Saturdays

What's In It For You

• Meaningful role in public healthcare
• Career progression within a large healthcare cluster
• Comprehensive medical and leave benefits
• Structured training and development
• Accessible location near MRT

Interested? Click Apply or send your updated CV to

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd
EA License No. 99C4599

Scam prevention reminder: You should not make any pre-payment when applying for any job.

Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf