Editorial summary

The company is seeking a Contact Centre Specialist to provide personalized banking service over the phone, addressing customer inquiries regarding accounts and services. The role requires strong communication skills and a focus on delivering high-quality customer service to ensure satisfaction. The position offers a basic salary of 4,000, along with shift allowances, and involves working five days a week, including one weekend day. This opportunity is suitable for candidates committed to delivering excellent service and identifying areas for service improvement.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 23930 first appeared in Job-Q.com on 05 Aug 2026]

Overview :

5 work's day ( 4 Weekdays + 1 Weekend)

Attractive Basic + Shift Allowance

Job Description:

• Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
• Solicit customers’ feedback and identify problem trends for improvement actions

Job Requirement:

• Strong communication skills & Customer Service personality.
• Experience in call center and/or customer service or banking background have an advantage

Interested candidates may send resumes to or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

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