Editorial summary

The company is seeking a Contract Automation Analyst to develop, test, and maintain automation scripts, workflows, dashboards, and operational utilities to reduce manual effort. The role involves configuring and maintaining enterprise monitoring and observability across infrastructure, applications, logs, and capacity, as well as building dashboards, alerts, thresholds, service views, and reports, and supporting onboarding and alert tuning. The analyst will monitor system health, investigate alerts and incidents, troubleshoot issues, and assist with incident, problem, and change activities, including impact analysis. The position is contract-based with a compensation of 11,000.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/contract-automation-analyst-39203 first appeared in Job-Q.com on 21 Oct 2026]

Job Description:

• Develop, test, and maintain automation scripts, workflows, dashboards, and operational utilities to reduce manual effort.
• Configure and maintain enterprise monitoring and observability across infrastructure, applications, logs, and capacity.
• Build dashboards, alerts, thresholds, service views, reports, and support monitoring onboarding and alert tuning.
• Monitor system health and investigate alerts, incidents, failed jobs, integrations, performance, availability, and capacity issues.
• Support incident, problem, and change activities, including troubleshooting, impact analysis, validation, and post-change monitoring.
• Review operational configurations, monitoring, backup, and logging controls to ensure effective implementation and coverage.

Requirements:

• Bachelor’s degree in Computer Science, IT, Engineering, or equivalent, with 6+ years of relevant experience.
• Strong hands-on experience with BMC Helix Operations Management (BHOM), BMC Helix Continuous Optimization (BHCO) and Helix ITSM.
• Expertise in Event Management, AIOps, Service Modeling, and Event Correlation.
• Experience reducing alert noise and improving monitoring effectiveness.
• Experience in resolving Helix performance issues.
• Hands-on experience with HelixGPT, Agent Studio, agent customization, and AI-driven operations workflows.
• Good knowledge of OpenShift/Kubernetes administration and troubleshooting to support Helix infra.
• Experience with Linux, scripting, and enterprise monitoring platforms.
  
  Interested candidates can apply here or share their CV at

Scam prevention reminder: You should not make any pre-payment when applying for any job.

Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf