Editorial summary

The company is seeking a Contract Quality Service Management Executive to be outsourced to reputable healthcare organizations until January 2027, with a monthly salary of up to $5,000. The role involves managing patient feedback, enhancing patient experience through the implementation of national systems, and coordinating hospital-wide initiatives to improve service quality. Candidates should have strong communication skills and experience in healthcare service management. This position offers an opportunity to contribute to healthcare service excellence within a dynamic environment.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 24684 first appeared in Job-Q.com on 11 Aug 2026]

Contract Quality Service Management Executive (Till End Jan 2027 | Up to $5K) #HGNJ

We are hiring Contract Quality Service Management Executive to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Responsibilities

* Manage feedback and enhance patient experience following the implementation of new national systems

* Prompt resolution and closure of service-related feedback, guided by the organisation’s service performance indicators

* Facilitate and coordinate hospital-wide initiatives and projects to enhance service excellence and uphold the organisation's service culture

* Conduct surveys, organise programmes and events, and plan focus group discussions

* Assist in creating and populating data dashboards of feedback indicators to track service satisfaction, feedback trends and patterns

* Present insights to hospital committees and workgroups to inform strategic decision-making

Requirements:

- Bachelor’s degree, preferably in Marketing, Communications, Psychology, or a business-related discipline

* At least 5 years of working experience in marketing communications or service quality, preferably from the healthcare industry

* Good knowledge of social media platforms

* Training in data management and analytics will be an advantage

All interested candidates are invited to email your resume in MS Word format to:

Please include your full working experience, education background, notice period, and expected salary.

Quek Jing Qian

Outsourcing Team

Ref Code: #HGNJ

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