Editorial summary

The company is seeking a Customer Service representative for its wholesale food distribution division, located in Novena. The role involves attending to customer inquiries, providing product information, promoting products, and processing orders, with a focus on achieving sales targets. The position offers a permanent contract with a basic salary of up to $2,000, complemented by AWS, commissions, and variable bonuses, with working hours from Monday to Saturday. Candidates should possess strong communication skills and a customer-oriented approach to succeed in this role.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 26200 first appeared in Job-Q.com on 19 Aug 2026]

Job Description

• Industry/ Organization Type: Wholesale Food Distribution (FMCG)
• Position Title: Customer Service
• Working Location: Novena
• Working Hours: 6 days (Mon-Sat: Flexible working hours)
• Salary Package: Basic salary up to $2,000 + AWS + Commissions + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Attend to customers and provide product information and recommendations.
• Promote products and work towards achieving assigned sales targets.
• Handle customer enquiries, feedback, and service issues professionally.
• Process customer orders, payments, and sales transactions.
• Maintain product displays and ensure the store/front office is organised.
• Monitor stock availability and coordinate replenishment when required.
• Support promotions, product launches, and in-store sales activities.
• Maintain good customer relationships and encourage repeat business.
• Prepare basic sales and customer service records.
• Coordinate with Sales, Warehouse, and Operations teams on customer orders and deliveries.
• Perform other customer service and store-related duties as assigned.

APPLY NOW!!!

• Relevant experience in customer service, retail sales, FMCG, food distribution, or a related environment is preferred.
• Comfortable with product promotion and working towards sales targets.
• Able to handle customer enquiries and resolve basic service issues.
• Able to work effectively in a frontline/store environment.
• Basic computer and administrative skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to . Please indicate #10251 on the email subject.

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