On site
Contract
Responsibilities
• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.
Skills/Requirement
• Preferably ’A’ Levels or Diploma holder with relevant working experience.
• Good interpersonal and communication skills.
• Meticulous and detailed-oriented.
• High level of integrity, takes accountability of work and good attitude. Work well independently as well as in a team."
Able to work in Shifts , weekend and PH support
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy. Our full privacy policy is available at https://www.persoloutsourcing.com/policies.. If you wish to withdraw your consent, please email us at Ken.Tan@persoloutsourcing.com. Please feel free to contact us if you have any queries.
Login to upload your resume and get an instant match score, strengths, and gaps.
Or use your preferred AI chat tool manually:
Use AI chat of your choice: ChatGPT, Gemini, Claude — and:
I am a jobseeker. Below is a job posting. Please:
1. Give a match score (0–100) based on my resume vs the job requirements
2. List my 3–5 key strengths that align with this role
3. List 2–3 areas to improve or gaps to address before applying
4. Give a one-sentence verdict: should I apply, apply with adjustments, or skip?
Job posting URL: https://singapore.job-q.com/jobs/detail/customer-service-analyst-call-centre-shift-12-month-contract
After reading the job, ask me to upload or paste my resume.
Job Description:- Providing frontline customer service and handling of any registrations, and...
On site
Contract
RECRUIT EXPRESS PTE LTD
Responsibilities:Patient RegistrationFront desk administrative dutiesDispensing of medicationStock management of medication and clinic...
On site
Contract
RECRUIT EXPRESS PTE LTD
Job Descriptions:Assisting with patient registration and front-desk receptionArranging and updating patient appointmentsFacilitating...
On site
Contract
RECRUIT EXPRESS PTE LTD
Acquire new clients through business development/cold callingSource, screen, interview and shortlist potential...
On site
Permanent
RECRUIT EXPERT PTE. LTD.
PERSOL Outsourcing is a regional strategic partnerdelivering comprehensive outsourcing solutions that seamlessly integratespeople, process, and technology. As a newly integrated brand following therebranding of P-Serv and EVO, PERSOL Outsourcing unites three decades ofoperational excellence with deep domain expertise to drive agility andresilience for enterprises across Asia-Pacific.