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Contract
§ Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
§ Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
§ To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment
§ Call verification to update client details, form amendments and reset password for accounts etc.
§ Other ad-hoc admin and follow-up tasks assigned
§ Attend to walk-in customer at our customer service centre
§ Work closely with various departments and other CS team members
Interested candidates, please email your resume to annasee@recruitexpress.com.sg
Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted
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Job posting URL: https://singapore.job-q.com/jobs/detail/customer-service-analyst-esy
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Established since 1996, Recruit Express has emerged as the leading staffing solutions provider that has set a proven track record for matching the right people to the right organization within the shortest time. With our vast network of resources, extensive databases and defined recruitment processes, we have been successfully bridging talented job seekers of the highest calibre to employers who only want the best in their teams.
In our relentless pursuit of excellent service, we have adopted best practices and dynamic growth strategies in expanding our operations across the Asia Pacific regions: We have offices in Singapore, Sydney, Hong Kong, Kuala Lumpur, Taipei, Shanghai, Beijing, Tokyo and Bangkok.
With 400 permanent committed consultants from various professional backgrounds and disciplines, we make a difference by delivering top-notch services to our clients and candidates alike.