Editorial summary

The company is seeking a Customer Service Coordinator in the construction industry to manage incoming calls, assist visitors, and coordinate technician dispatches. The role is based in Tuas Crescent, with work hours from Monday to Saturday, including overtime, and offers a salary of up to SGD 2,600 plus allowances, variable bonus, and overtime pay. The position is permanent and requires strong communication and organizational skills to effectively handle customer inquiries and support operational needs.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 17938 first appeared in Job-Q.com on 04 Jul 2026]

Job Description

• Industry/ Organization Type: Construction Industry
• Position Title: Customer Service Coordinator
• Working Location: West - Tuas Crescent (Company transport provided)
• Working Hours: 5.5 days (Mon - Alternate Sat: 8 am - 5 pm) *Work on Sat – count as OT*
• Salary Package: Up to SGD 2600 + OT + Allowances + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle incoming calls, assess caller needs, and route them to the appropriate contact.
• Greet and assist walk‑in visitors as the primary front‑desk contact.
• Dispatch technicians for inspections and maintenance based on urgency and location.
• Coordinate with internal teams to resolve customer issues promptly.
• Keep precise service records, logs, and documentation up to date.
• Prepare and manage operational reports and service documentation.

APPLY NOW!!!

• Min. O Level
• Min. 1 year of working experience in customer service role
• Familiar with Microsoft Word, Excel, Outlook

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78565 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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