Editorial summary

The company is a well-established international logistics and transportation provider specializing in customized freight solutions. The Customer Service Coordinator (Air Freight Import) is responsible for managing end-to-end air freight import shipments, coordinating with various stakeholders to ensure smooth operations, and handling customer inquiries and shipment documentation. The role requires strong communication and coordination skills, with a salary of $3,500. The position is based in East Singapore.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 31542 first appeared in Job-Q.com on 12 Sep 2026]

Our client is a well-established international logistics and transportation company with a global presence, providing customized freight and logistics solutions to customers worldwide. They are located in East.

Job Scope

• Manage end-to-end air freight import shipments, from origin to final delivery in Singapore.
• Coordinate with customers, overseas stations, airlines, terminals and transport partners to ensure smooth shipment operations.
• Handle customer enquiries, shipment updates and operational issues, including cargo discrepancies, damages and urgent requests.
• Manage shipment documentation, permits, billing activities and operational reports accurately.
• Support the handling of special cargo, including pharmaceutical cold chain and valuable cargo, while ensuring compliance with relevant requirements.

Requirements

• Minimum 2 years of experience in air freight, freight forwarding, import/export operations or logistics customer service.
• Strong customer service, coordination and problem-solving skills, with the ability to manage multiple priorities.
• Diploma/Degree in Logistics, Supply Chain, Business Administration or related field; relevant working experience may be considered.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

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EA License No: 19C9682

EA Personnel No: R21101676 (Ng Zhi Qing Alethea)

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