Editorial summary

The company is seeking a Customer Service Coordinator to manage customer inquiries, technician scheduling, and daily service coordination for their home appliances division in Ubi. The role involves handling calls, emails, messages, and walk-in customers, with working hours from Monday to Friday and alternate Saturdays. The position offers a basic salary of up to $2,500, along with 14 days of annual leave and medical benefits, on a permanent basis. This opportunity is suitable for candidates with strong communication skills and customer service experience.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 25474 first appeared in Job-Q.com on 14 Aug 2026]

• Position: Customer Service Coordinator – Home Appliances
• Location: Ubi
• Working Days: Monday to Friday, Alternate Saturday
• Working Hours: 8.45AM to 5.30PM, Saturday - 8.45AM to 12.30PM
• Salary: Basic up to $2,500 Basic
• Benefits: 14 Days Annual Leave + Medical
• Duration: Permanent

Why Join?

• Our client is an established home appliance service provider supporting customers across Singapore. They are seeking a Customer Service Coordinator to handle customer enquiries, technician scheduling and daily service coordination.

Responsibilities:

• Handle incoming calls, emails, messages and walk-in enquiries.
• Schedule and coordinate technician appointments.
• Liaise with customers, partner brands and internal teams.
• Update completed job details accurately in the system.
• Provide basic product or service information to customers.
• Support general administrative and operational duties.

Requirements:

• Customer service or administrative experience is advantageous.
• Basic knowledge of home appliances will be useful.
• Familiar with CRM systems, Google Sheets or similar applications.
• Good communication and organisational skills.
• Customer-focused and able to manage multiple enquiries.
• No experience required, training will be provided!

Email to:

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Jeslyn Tan

Deputy Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Our shortlisting process takes 3 working days, and only shortlisted candidates will be contacted.

If you do not hear from us within this period, your application was not shortlisted. We encourage you to continue your job search, and we will contact you should a suitable opportunity arise. We wish you all the best.

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