Editorial summary

The company is seeking a Customer Service Executive to manage customer inquiries, resolve complaints, and coordinate order processing through various communication channels. The role involves building strong customer relationships and ensuring timely delivery of products. The position offers a basic salary of $3,800 (with relevant experience), along with AWS and VB5 benefits, and requires working five days a week from 8:30 am to 5:30 pm at the Tampines office. Candidates should possess relevant experience in customer service operations.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/customer-service-executive-33519 first appeared in Job-Q.com on 20 Sep 2026]

Info can be shared ATM: -

• Basic UP $3800 (With Relevant Exp) + AWS + VB
• 5 Days office hours (8:30am to 5:30pm)
• Tampines

Your Responsibilities: -

• Manage customer service operations by responding to inquiries, resolving complaints and claims, and providing timely support through phone, email, and ticketing systems.
• Manage customer orders by processing purchase orders, coordinating stock allocation, and arranging timely delivery to meet customer requirements.
• Build and maintain strong customer relationships through regular communication, meetings, feedback monitoring, and proactive engagement, including recommending relevant products.
• Monitor and improve customer service performance by preparing monthly reports, identifying areas for improvement, and supporting the implementation of service policies and procedures.
• Collaborate with internal teams to ensure timely resolution of customer issues and support continuous improvement initiatives and other assigned projects.

You will need: -

• Diploma in any discipline
• Competency in using SAP/S4 Hana SD module
• Willing to travel overseas 1-2 times a year

Interested applicants may click "Apply Now" or email to to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Scam prevention reminder: You should not make any pre-payment when applying for any job.

Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf