Editorial summary

The company, a freight forwarding organization, is hiring a Customer Service Executive to support the Customer Service Department and report to the Team Manager in a permanent role. The position involves managing bookings for air and sea shipments, coordinating with carriers, and communicating clearly with customers to provide updates. Key requirements include strong coordination and communication skills; the role offers a basic salary up to $3,200 plus AWS and a variable bonus, with working hours Monday–Friday, 9:00 AM–6:00 PM at Changi Airfreight Centre.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/customer-service-executive-77559-38306 first appeared in Job-Q.com on 17 Oct 2026]

Job Description

  • Industry/ Organization Type: Freight Forwarding
  • Position Title: Customer Service Executive
  • Working Location: Changi Airfreight Centre (Transportation Provided)
  • Working Hours: 5 days (Mon – Fri; 9.00am - 6.00PM)
  • Salary Package: Basic salary up to $3,200 + AWS + Variable Bonus
  • Duration: Permanent Role

Key Responsibilities

  • Support the Customer Service Department and report to the Team Manager
  • Manage bookings for both air and sea shipments
  • Coordinate with air and sea carriers to arrange shipments
  • Communicate clearly and effectively with customers, providing updates and handling enquiries
  • Handle documentation for sea shipments, including preparing bookings and bills of lading
  • Ensure accuracy in all records and paperwork

APPLY NOW!!!

  • Minimum 'O' Level or equivalent.
  • Experience or knowledge in air and sea logistics is an advantage
  • Able to work independently and show motivation in daily tasks
  • Willing to learn and take on new responsibilities as needed

Kindly apply through ANY of the following methods:

  • Submit your application by clicking the APPLY button;
  • Email your resume to email address. Please indicate #77559 on the email subject.

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Job Summary

  • Published on: 17 Oct, 2026
  • Category: Customer Service
  • Vacancy: 1
  • Job type: Permanent
  • Salary: 3000
  • Location: On site
  • Job Nature: Permanent

Company Details