Editorial summary

The company is seeking a Customer Service Executive for their dental clinic to oversee service quality and patient satisfaction. The role involves handling patient inquiries and grievances, recommending treatment options, managing front-desk duties such as registration and appointment scheduling, and communicating new initiatives professionally. Candidates should have at least N/O level education and a minimum of three years of experience as a clinic or dental assistant. The position offers a salary range of $2,500 to $3,800.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 20249 first appeared in Job-Q.com on 16 Jul 2026]

• Be accountable for overall Quality of Service and Patient Satisfaction rate.
• Handle and resolve our patient’s enquiries and/or grievances in a tactful manner.
• Identify opportunities to recommend suitable treatment plans to our patients.
• Perform all front-desk routine matters, such as registration, scheduling of appointment, processing payments and handling email and SMS enquiries.
• Communicate new initiatives to patients in a professional and tactful manner.
• Assist with ad hoc tasks assigned by the management.

Requirements

• Min N / O level
• Min 3 years of clinic assistant / Dental assistant / customer service role

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)

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