Editorial summary

The company is seeking a Customer Service Executive with experience in freight forwarding to manage client orders and requirements, ensuring timely fulfillment. The role involves coordinating with internal teams such as Warehouse, Production, and Quality, while maintaining strong client relationships and effective communication with stakeholders. Candidates should demonstrate attention to detail, accuracy, and adherence to company policies. The position offers a salary of 4,000.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 13839 first appeared in Job-Q.com on 13 Jun 2026]

Customer Management

• Proactively manage client orders and requirements to ensure timely fulfilment.
• Coordinate closely with internal teams (Warehouse, Production, Quality).
• Build and maintain strong client relationships.

 Communication & Coordination

•  Act as the main point of contact for internal and external stakeholders.
• Communicate clearly and professionally, adapting style to achieve desired outcomes.

 Quality & Accuracy

• Ensure accuracy and completeness of transactions and processes.
• Maintain a strong quality-focused mindset in daily operations.

 Compliance & Governance

• Adhere to company policies, SOPs, and ISO Standards.
• Ensure all activities comply with RDC operational requirements.

 Administration & Reporting

• Conduct regular client performance reviews and track KPIs.
• Prepare monthly reports and documentation.
• Respond to stakeholders queries promptly.
• Maintain proper electronic records (e.g., POs).
• Provide backup support to team members when required.

Job Requirements:

• Bachelor with 3 years relevant experience in logistics, or supply chain operations.
• At least 2 years of proven hands-on SAP experience.
• 5 day work week.

Interested applicants, please email your resume to jobs@e-ployment.com.sg

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

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