Editorial summary

The company, Harmony Employment Services Pte Ltd, is a licensed Singapore agency specializing in placing foreign domestic workers from Indonesia and Myanmar. The Customer Service Executive is responsible for managing the full domestic helper placement cycle, ensuring compliance with MOM regulations, and providing support to clients and helpers. Key duties include sourcing, interviewing candidates, and preparing contracts. The position offers a salary of SGD 3,500.

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Job description

[This job id 21281 first appeared in Job-Q.com on 24 Jul 2026]

Company Overview

Harmony Employment Services Pte Ltd is a licensed Singapore agency specializing in placing foreign domestic workers from Indonesia and Myanmar. We connect households with reliable helpers through integrity, regulatory compliance, and excellent after-sales support.

Job Summary

Manage the full domestic helper placement cycle, ensuring compliance with MOM regulations while driving sales and providing seamless support to clients and helpers.

Responsibilities

• Manage the complete domestic helper placement process including sourcing, interviewing candidates, preparing contracts, and supporting clients to ensure successful placements
• Respond to customer inquiries and conduct indoor sales activities to meet and exceed sales targets
• Process Ministry of Manpower (MOM) work permit applications and coordinate all related documentation accurately and timely
• Liaise with overseas partner agencies to coordinate documentation and placement arrangements
• Facilitate after-sales support by mediating communication between employers and domestic helpers to resolve issues smoothly
• Perform daily administrative tasks including document processing using Microsoft Word and Excel, and maintain accurate records in the agency system
• Ensure strict adherence to MOM Singapore regulations and company Standard Operating Procedures (SOPs) while working independently

Preferred competencies and qualifications

• A Certificate of Employment Intermediaries (CEI) is mandatory
• Experience working in a Singapore maid agency or related sales experience with knowledge of the end-to-end placement process
• Familiarity with MOM regulations and industry practices
• Demonstrated self-motivation and sales drive to operate independently under minimal supervision
• Strong attention to detail, organizational skills, and effective communication, problem-solving, and interpersonal abilities
• Positive attitude, team-oriented approach, and ability to meet tight deadlines independently

How to Apply

Interested applicants are invited to apply through any of the following channels:

1. Via Portal or Email: Submit a complete resume, including a recent photo, to hc282272@yahoo.com
2. Via Phone or WhatsApp: Call or message to +65 85189799 (Howard Cheung) for an immediate discussion

Scam prevention reminder: You should not make any pre-payment when applying for any job.

Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf