Editorial summary

The company is seeking a Customer Service Executive / Order Processing Executive to manage customer inquiries, process orders, and coordinate procurement at its chemical manufacturing facility in Tuas South. The role requires handling order accuracy, verifying product information, and monitoring order status to ensure smooth operations. The position offers a salary of 3,200 SGD plus bonuses, with working hours from Monday to Friday, 8 am to 5:30 pm, and transport provided from JE/Pioneer MRT stations. This is a permanent role suitable for candidates with strong communication and organizational skills.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 22950 first appeared in Job-Q.com on 01 Aug 2026]

Job Description

• Industry/ Organization Type: Chemical Manufacturing Company
• Position Title: Customer Service Executive / Order Processing Executive
• Working Location: Tuas South (Transport provided from JE/ Pioneer MRT)
• Working Hours: 5 days (Mon – Fri, 8am – 5.30pm)
• Salary Package: Basic + Bonus
• Duration: Permanent

Key Responsibilities

• Handle customer enquiries, orders, and provide product information promptly.
• Process customer orders accurately and ensure order details and specifications are correct.
• Check raw material availability and coordinate procurement when required.
• Monitor order status and update customers on delivery schedules.
• Coordinate with production, logistics, and sales teams to ensure timely delivery.
• Handle customer complaints and escalate issues when necessary.
• Prepare reports on order status, customer feedback, and complaint resolution.
• Ensure invoicing is done after delivery documents are completed.
• Maintain good knowledge of company products, processes, and industry regulations.
• Monitor raw material stock levels and assist with near-expiry stock sales when practicable.
• Perform other duties as assigned.

APPLY NOW!!!

• Diploma in Business Administration or equivalent.
• At least 2 years of experience in order processing or customer service, preferably in an industrial environment.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to . Please indicate #10063 on the email subject.

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