Editorial summary

The company is seeking a Customer Service professional for the North-East region, based in Ang Mo Kio. The role involves handling customer enquiries, orders, quotations, and service requests; updating customers on order and shipment status; and coordinating with internal departments to ensure smooth order fulfilment. Key requirements include maintaining accurate customer records and building strong relationships with customers and internal teams, with a focus on professional communication and support. The compensation package includes a basic salary up to $4,000, AWS, and a variable bonus, with a 5-day workweek from Monday to Friday, 8:30am–5:30pm.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/customer-service-north-east-42103 first appeared in Job-Q.com on 09 Nov 2026]

Benefits:

• Basic salary up to $4,000
• AWS + Variable Bonus
• MNC company

Job Details:

• 5 days works: Mon - Fri (8.30am - 5.30pm)
• Location: Ang Mo Kio

Responsibilities:

• Handle customer enquiries, orders, quotations, and service requests professionally.
• Update customers on order and shipment status and provide timely follow-ups.
• Coordinate with internal departments to ensure smooth order fulfilment and resolve customer issues.
• Build and maintain good relationships with customers and internal teams.
• Maintain accurate customer records, reports, and operational documents.
• Ensure all work follows company policies, quality standards, and safety requirements

Requirements:

• Diploma or Bachelor's Degree in Business Administration, Engineering, Operations Management, or a related field, with at least 3 years of relevant customer service experience.
• Experience in machinery, equipment, or technical service industries is an advantage.
• Good spoken and written English is required; Chinese language skills are an added advantage.
• Strong communication, customer service, problem-solving, and interpersonal skills, with the ability to work independently and manage multiple stakeholders.

To Apply:

Interested candidates who wish to apply for this position are invited to click "Apply Now" and indicate "ATTN: TPV" in their application.
Alternatively, you may submit your updated resume directly to .

We regret that only shortlisted candidates will be notified.

Teh Pei Voon (R26164316)
Talent First Pte. Ltd.
EA License No.: 26C3535

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