Editorial summary

The company is seeking a Customer Service Officer to manage inbound inquiries, answer phone calls, prepare quotations, and process orders. The role also involves monitoring deliveries, liaising with customers, following up on inquiries and on-time payments, and maintaining strong customer relations, with additional ad hoc duties as assigned. Key requirements include at least 2 years of experience in a similar role, or N level/O level/Nitec/Higher Nitec in any discipline, with a preference for candidates with engineering or technical backgrounds. The position offers a monthly salary of 3200.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/customer-service-officer-42631 first appeared in Job-Q.com on 12 Nov 2026]

Job Responsibilities:

  • Answer phone calls and handle customer enquiry.
  • Assist in preparing quotations and order processing.
  • Monitor delivery and liaise with customers.
  • Follow up on enquiries and on time payment by customers.
  • Maintain good rapport and improve good customer relations.
  • Ensure all enquiries and orders are processed, checked, documented and filed.
  • Any ad hoc duties as assigned.

Requirement:

  • N level / O level / Nitec / Higher Nitec in any discipline or at least 2 years working experience in similar role
  • Candidate with Engineering or Technical background will be preferred
  • Proficient in Microsoft Office
  • Attentive to details, effective follow up skills and customer oriented mindset
  • Good interpersonal and communication skills
  • 5 working days per week
  • Working location : Joo Koon

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Job Summary

  • Published on: 12 Nov, 2026
  • Category: Customer Service
  • Vacancy: 1
  • Job type: Permanent
  • Salary: 3200
  • Location: On site
  • Job Nature: Permanent

Company Details