Editorial summary

The company is seeking a Customer Service Officer responsible for providing administrative support and managing customer orders to ensure timely delivery and accurate documentation. The role involves handling customer communications, processing paperwork such as quotations and invoices, and coordinating with production. Candidates should possess a dynamic mindset, good memory, and attention to detail. The position offers a salary of 3,000.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 14602 first appeared in Job-Q.com on 15 Jun 2026]

Customer Services Officer is to provides administrative Support externally and internally ensuring Customers Orders Responsibilities.                                                                        It is a window for Customers contact point and important position not to miss any Orders received. It will be severe outcome to the Organization Business lost. It requires a dynamic mind with Good memory and detailed work person. 

Responsibilities

·        Administer Paper Work in Quotation, SO, DO, DM, Invoices..etc and distribute to production.

·        Manage Customers emails daily, reply promptly and professionally regards to deliveries schedule and reply OOR.

·        Daily Updates, Schedule Monitoring and follow up Customers Sales Activities internally of schedule change, ECN, collection of consign parts..etc

·        Summarizing monthly Sales reports to Sales Manager. Input daily Sales Order into system.

·        Attend to Customers calls, New Inquiries and channel to correct Sales person.

·        Input and up-date Customers details. eg- Change of address and so on.

·        Arrange Customers Outbound shipment documents and liaising with transporter and Courier & Parcel.

·        Administer Paper documents and Communicates with Inter Company for Inbound & Outbound transportation.

·        Performed Letters Collection duties and Office Stationary ordering Jobs.

·        Apply 5S within Company environment.

·        All ad-hoc duties related to Sales not stated above.

Requirements

·        3-5 years of  experience as Customer Service Officer.

·        Nitec in Business Studies.

·        Memorize procedures and policies for individual Customers Sales Contract.

·        Excellent time management, follow-up, prioritization skills and self-independent at work.

·        Completion daily work task required for  SO, DO, Invoices. Not leaving uncompleted task for the day.

·        Think fast, find answers and respond quickly to Customers issues, replying emails all with a polite, empathic and professionally manner.

·        Ability to learn and memorize Basic Drawings and Material Type.

·        Accept changes re-modification of work procedure, changes and re-modify along the way to suit Macro environment. 

·        5 days work week and able to complete daily priority work within the day.

·        Position Opens to Singaporeans & PR

·        Email resume in Word format with qualification to david@alliedmfg.com.sg

·        Only shortlisted candidates will be notified.

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