Job description


Our client is a global leader in gateway services, who is seeking to recruit a Customer Service Officer (Location: Airport). This position is based in Singapore.


Customer Service Officer (Location: Airport)


Responsibilities

· Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.

· Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.

· Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.

· Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.


Requirements

  • A diploma in any discipline
  • Good command of written and spoken English
  • Pleasant with a cheerful disposition and good interpersonal skills
  • Team player in a fast-faced environment.
  • Independent and able to multi-task
  • Able to prioritise tasks effectively to ensure most important tasks are completed on time
  • Able to work on Rotating shifts



JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to jobs@jjconsulting.com.sg stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Get AI to assess your suitability to this job

Use AI chat of your choice: ChatGPT, Gemini, Claude — and:

  1. Paste this into the prompt:
    I am a jobseeker. Below is a job posting. Please: 1. Give a match score (0–100) based on my resume vs the job requirements 2. List my 3–5 key strengths that align with this role 3. List 2–3 areas to improve or gaps to address before applying 4. Give a one-sentence verdict: should I apply, apply with adjustments, or skip? Job posting URL: https://singapore.job-q.com/jobs/detail/customer-service-officer-aviation After reading the job, ask me to upload or paste my resume.
  2. Upload your resume in the same chat.

Similar Jobs

Sales Executive (Memorial products|Up $5k)

About the RoleWe are seeking a caring and service-minded individual to join...

On site

Permanent

RECRUIT LYNC PTE. LTD.

Recruitment Specialist x 2

Acquire new clients through business development/cold callingSource, screen, interview and shortlist potential...

On site

Permanent

RECRUIT EXPERT PTE. LTD.

Customer Service Executive|Funeral Industry

Location : Geylang BahruWorking Hours : 8am-5pm, 5/6 work days alternate rotation...

On site

Permanent

RECRUIT LYNC PTE. LTD.

Operation Crew (Funeral Industry)

Location : Geylang Bahru, SingaporeSalary : $2,100(Basic) + OT + Fixed +...

On site

Permanent

RECRUIT LYNC PTE. LTD.

Job Summary

  • Published on: 08 May, 2026
  • Category: Customer Service
  • Vacancy: 1
  • Job type: Permanent
  • Salary: 2400
  • Location: On site
  • Job Nature: Permanent

Company Details

JJ Consulting Services is a recruitment firm and a preferred partner for multi-national companies and organisations seeking expansion in Asia. Our recruitment consultants come with in-depth industry and functional-area expertise, and we are committed to bring the best professional and staffing solutions to our clients and candidates alike.