Editorial summary

The company is seeking a Customer Service Officer (Learning Centre) offering a monthly salary of 3,700. The role involves delivering high-quality customer service, assessing customer needs, and resolving issues efficiently within established SLAs. The candidate should demonstrate strong communication skills, ownership of customer problems, and the ability to collaborate with other departments to enhance service processes. The position emphasizes maintaining customer satisfaction and continuous process improvement.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 31035 first appeared in Job-Q.com on 10 Sep 2026]

•Accountabilities,responsibilities and main duties:

•Abilityto deliver professional and high-quality service experience in a customer-facing role

Identifycustomers’ needs and have them assessed to maintain a continuous high level ofcustomer service delivery and satisfaction

•Takingownership of customers’ problems and follow through effectively and efficientlyto resolution within the SLAs.

•Keymember of the customer support function in establishing continuous improvement of processes to promote customer satisfaction

•Maintainclose liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience

Interested candidates, please email your resume to

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

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