Editorial summary

The company is a well-established, publicly listed multinational provider of integrated aviation services seeking a Customer Service Officer. The role is permanent and based in Changi, with no experience required and training provided; it targets candidates who can work a 6-day rotating shift. Compensation includes a basic salary from $1,800 (commensurate with experience), an average shift allowance of $270, KPI allowance of $300, and a joining bonus of $5,000, alongside AWS and a variable performance bonus, holiday credits, and outpatient medical and dental benefits.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/customer-service-officer-mnc-from-to-1-800-5-000-joining-bonus-aws-performance-bonus-changi-no-experience-required-43074 first appeared in Job-Q.com on 14 Nov 2026]

Job Highlights

• Company: Well-Established Public-Listed Multinational Provider of Integrated Aviation Services
• Basic Salary: From $1,800(commensurate with experience)
• Shift Allowance: Average $270 per month
• KPI Allowance: Average $300per month
• Joining Bonus: $5,000
• Benefits: AWS + Variable Performance Bonus
• Holiday Credits: Up to $350 annually
• Work Schedule: 6 Days Work Week / Rotating Shifts
• Location: Changi
• Medical Benefits: Outpatient Medical & Dental Benefits
• Employment Type: Permanent
• Industry: Transportation, Logistics and Aviation Services
• No Experience Required –Training Provided

Main Responsibilities

• Assist passengers with check-in, arrival and departure services.
• Handle passenger enquiries and various flight-related requests.
• Provide excellent customer service to passengers at premier lounges.
• Welcome and assist guests at reception and attend to their needs.
• Assist passengers with special needs, including those with reduced mobility.
• Assist non-English-speaking passengers and unaccompanied minors.
• Ensure passengers receive a smooth and pleasant airport experience.

Requirements

• Minimum GCE “O” Level or equivalent.
• No prior experience required – comprehensive training provided.
• Good written and spoken English.
• Pleasant, cheerful and service-oriented personality.
• Good communication and interpersonal skills.
• Able to work well in a team and fast-paced environment.
• Basic computer literacy.
• Able to work 6-day rotating shifts.

Interested applicants may submit their updated resumes or direct their enquiries to .

*** Ascension Advisory Pte Ltd is a licensed employment agency. Please be assured that candidates are not charged any referral fees and are not required to enter into any contractual obligations. ***

Henry Heng
Consulting Manager
Reg. No.: R1982999
EA Licence No.: 25C2861

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