Editorial summary

The company is seeking a Customer Service Officer at Raffles Place, with a salary range of $14.50 to $18 per hour, available immediately until the end of December or beyond. The role involves supporting counter and concierge duties, handling customer inquiries, and managing CRM performance reports, with working hours from Monday to Friday, 8:30 AM to 6:00 PM. Key responsibilities include assisting with membership sign-ups, processing assistance programs, and performing ad hoc customer service tasks. Candidates should possess good communication skills and be able to handle multiple front-line customer interactions efficiently.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/customer-service-officer-up-to-18-hr-till-end-december-raffles-place-hjy-36618 first appeared in Job-Q.com on 07 Oct 2026]

Salary: $14.50/hr - $18/hr
Location: Raffles Place
Duration: Immediate - End December (Or Beyond)

Working hours
- Mon-Fri, 8.30AM to 6.00PM

Job Scope:
- Support the counter and concierge duties
- Extract daily/weekly/monthly CRM Performance Reports
- Handle all enquiries at counter (Membership enquiries, UTAP, Gift Claim, Hardship grant application etc) including creating of CRM cases and update daily appointment list.
- Assist all frontline customer service transactions including membership sign up, submission of assistance programmes, card replacement etc.
- Other Ad hoc duties as assigned (e.g data entry, appointment confirmation via outbound call)

Requirements:
- Min Diploma in any field
- No exp needed, training will be provided

If interested, please send updated resume via email   

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

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