Editorial summary

The company is partnering with a leading transport statutory board to recruit a Customer Service Officer to be the friendly face of Singapore’s transport network. The role involves supporting daily operations, handling enquiries, and resolving issues promptly across rotating shifts (4 days on, 2 days off) from 10am–10pm and 10pm–10am at Woodlands, with allowances and incentives. Key requirements are not specified in the description; candidates with strong customer service skills and the ability to work rotating shifts are typically sought. The position offers a salary of 2760, plus attractive allowances and incentives.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/customer-service-payment-handling-woodlands-work-4-days-off-2-days-41080 first appeared in Job-Q.com on 31 Oct 2026]

We are partnering with a leading transport statutory board to recruit Customer Service Officer. Be the friendly face of Singapore’s transport network and help commuters get where they need to go.

Working Hours / Location:

• Rotating Shift: 4 Days Work, 2 Days Off
• 10am to 10pm & 10pm to 10am (with 2 hours break)
• Woodlands 
• With attractive Allowances + Incentives!

Job Responsibilities:

• Support daily operations to ensure all tasks and workflows run smoothly
• Handle enquiries and assist in resolving potential issues promptly and effectively
• Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions
• Reconcile daily cash collections with system reports at the end of each shift
• Perform other ad-hoc tasks and duties as assigned

Job Requirements:

• Minimum GCE N Level qualification
• Prior experience in cashiering and customer service will be an advantage
• Cheerful, proactive, and a strong team player with a positive work attitude
• Detail-oriented with good communication and interpersonal skills
• Able to multitask and perform under a fast-paced environment
• Maintains professionalism, confidentiality, and discretion in handling work matters

We regret to inform, only shortlisted candidates shall be contacted.

If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role.

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