Editorial summary

The company is seeking a Desktop Support Engineer for its bank branch located in CBD, with working hours from Monday to Friday, 10:00 AM to 7:00 PM. The role involves providing end-user support for desktops and laptops, troubleshooting hardware and software issues, managing user accounts, and maintaining support documentation. Candidates should have experience in desktop support or IT helpdesk environments and possess knowledge of Windows operating systems and Microsoft Office. The position offers a salary of 3,500.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 28192 first appeared in Job-Q.com on 28 Aug 2026]

Location: CBD
Working Hours: Monday to Friday, 10:00 AM – 7:00 PM

Key Responsibilities:

• Provide end-user support for desktops and laptops.
• Perform hardware and software troubleshooting, diagnosis, and break/fix activities.
• Manage user accounts, access requests, onboarding and offboarding activities, and peripheral device setup.
• Log and track support tickets while maintaining basic IT documentation.
• Escalate complex technical issues to the company's Level 3 support teams when required.

Requirements:

• Experience in desktop support or IT helpdesk.
• Knowledge of Windows operating systems, Microsoft Office, and basic networking.
• Familiarity with Active Directory, user account administration, and IT ticketing systems is an advantage.
• Good troubleshooting, communication, and customer service skills.
• Able to work independently in a fast-paced banking environment.

Interested applicants please send your resume to

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted.

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