Editorial summary

The company is seeking a proactive Digital Commerce Support Executive to manage and enhance its online sales channels across various e-commerce platforms and digital marketplaces. The role involves overseeing storefront operations, ensuring order fulfillment, improving product presentation, and supporting digital marketing efforts for both B2B and B2C markets. The ideal candidate should possess strong digital skills and a proactive approach to retail operations. The position offers a salary of 3,500.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 14901 first appeared in Job-Q.com on 17 Jun 2026]

About the Role

We are seeking a proactive and digitally savvy Digital Commerce Support Executive to support and grow our online sales channels across e-commerce platforms and digital marketplaces. This role is ideal for individuals who enjoy a mix of operations, marketing, and creative work in a fast-paced retail environment.

You will play a key role in managing our online storefronts, ensuring smooth order fulfilment, enhancing product presentation, and supporting digital marketing initiatives for both B2B and B2C markets.

Key Responsibilities

E-Commerce & Marketplace Operations

• Manage and maintain company web portal and e-commerce (company website) and/or marketplace (Shopee, Lazada, eBay) platforms
• Oversee product listings, content updates, pricing, inventory accuracy, and promotional campaigns
• Process online orders, coordinate packing, and arrange shipments
• Monitor platform performance and recommend improvements to increase sales and visibility

Digital Content & Marketing Support

• Create and upload new product listings with accurate descriptions and high-quality visuals
• Ensure consistency and accuracy of product information across platforms
• Assist in planning and executing digital marketing campaigns
• Manage and maintain social media platforms (e.g., Facebook, Instagram)
• Support customer engagement through timely responses to inquiries and after-sales assistance

Creative & Media Production

• Design in-house graphics and marketing materials for online promotions and retail signage
• Assist with product photography and basic video editing
• Support creative content development for marketing initiatives

General

• Provide operational and administrative support for digital commerce initiatives
• Perform ad-hoc duties and projects as assigned

Job Requirements

Qualifications & Experience

• Minimum Higher Secondary / Pre-U / A-Level / Nitec or equivalent
• At least 1 year of experience in e-commerce, digital marketing, or social media management
  (Entry-level candidates with strong interest are welcome to apply)

Technical Skills

• Basic proficiency in Adobe Photoshop, Illustrator, or similar design tools
• Working knowledge of WooCommerce and/or Shopee/Lazada/eBay is required
• Experience with product photography, video editing, and content creation is a plus

Competencies

• Good understanding of social media platforms and digital marketing practices
• Strong attention to detail and organisational skills
• Creative, resourceful, and eager to learn
• Customer-oriented mindset with good communication skills
• Ability to work independently and meet deadlines

Additional Advantage

• Basic knowledge or interest in bicycles and cycling products

Working Hours

• 5.5-day work week
• Monday– Friday: 9:30am to 6:30pm
• Saturday: 9:30am to 1:30pm

How to Apply

Interested applicants are invited to apply via the “Apply” button
OR
Email your resume (MS Word format), recent photograph, and expected salary to: recruit@khcycle.com

Join us and be part of a growing team driving digital commerce in the cycling industry.

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