Editorial summary

The company is seeking a Digital Product Manager to lead the development of retail banking digital products, focusing on creating compelling propositions and designing customer journeys based on data insights. The role involves collaborating with stakeholders to understand customer needs, conducting market experiments, and iterating solutions to enhance user experience. The position offers a salary of up to 11,000 and is located in East, providing exposure to banking products and services within a leading financial institution. Candidates should have experience in digital product management and a strong understanding of customer-centric design.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 14653 first appeared in Job-Q.com on 16 Jun 2026]

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Great exposure to learn about banking products and services domain
• East Location

The Job

1. Develop Retail Banking Product Proposition:

• Partner with Product to formulate sound digital product proposition that appeals to customers
• Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome

2. Design Customer Journey with data in mind:

• Work closely with a wide range of stakeholders on customer immersions to understand customer job to be done and define a digital experience that truly meet customers’ needs across different digital touchpoints
• Drive customer immersions by listening to customer feedbacks and conduct researches on the best and evolving market practice to define the most efficient/customer-friendly UI experience
• Study customer profile, segment & transactional behaviors. Be prepared to speak to customer to gain a better & deeper insight to the problem statement & opportunity

3. Take charge in Online Channel Share:

• Develop ideas to grow online acquisition channel share by leveraging on our digital platforms
• Analyze and leverage on internal Data to identify areas of opportunities to increase penetration of digital adoption
• Engage Product and Business Analytics on targeted marketing campaigns to target the right customers

4. Drive retail banking initiatives in the personal investing space:

• Lead/coordinate the development of key initiatives with various stakeholders from onboarding till fulfilment.
• Understand market situation and use data to propose enhancement recommendations
• Support post-implementation tasks such as user training to touch-points, production problem investigation and escalation

The Talent

• Min 3 years of experience in digital product management within banking or financial services
• Strong understanding of customer journey design and digital user experience (UI/UX)
• Data-driven mindset with ability to analyze customer behavior and drive insights
• Proven ability to run experiments and iterate product features based on user feedback
• Experience driving digital adoption and growing online channels
• Ability to work cross-functionally with product, tech, analytics, and marketing teams
• Exposure to retail banking and/or personal investing products is preferred
• Strong stakeholder management and project delivery skills end-to-end

Next Steps

• Send your resume to yueshan.wu@adecco.com
• Email Topic: Digital Product Manager

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R25138923

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