Editorial summary

The company is seeking a Duty Manager (Shift) to oversee daily operations and ensure smooth service delivery across the venue. The role involves leading shift operations, coordinating manpower and resources, handling customer feedback and escalations, and managing operational incidents and emergencies, with responsibility for briefings, handovers, and incident reports. Key requirements include experience in venue or operations management, leadership and coordination abilities, and strong customer service and problem-solving skills. The position offers a salary of 5500.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/duty-manager-shift-37459 first appeared in Job-Q.com on 12 Oct 2026]

Job Responsibilities:

• Oversee daily operations and ensure smooth service delivery across the venue.
• Lead shift operations, manpower deployment and resource coordination.
• Support the smooth execution of events and respond to operational requirements.
• Coordinate closely with internal teams, vendors, contractors and event organisers.
• Handle customer feedback, escalations and service recovery.
• Conduct operational inspections, shift briefings and handovers.
• Take charge of operational incidents and emergencies during assigned shifts.
• Prepare incident reports and other operational documentation.
• Guide and support frontline employees to maintain service standards.

Requirements:

• Prior experience in hotel, hospitality, events or large-scale operations.
• Experience as a Duty Manager or in a similar operational leadership position preferred.
• Strong team leadership, customer service and problem-solving skills.
• Comfortable working in a large-scale, fast-paced operational environment.
• Able to work independently and make decisions during operational incidents.
• Willing to work rotating shifts, including overnight shifts, weekends and public holidays.

To Apply:

Interested candidates who wish to apply for this position are invited to click "Apply Now" and indicate "ATTN: JOSL" in their application.

Alternatively, you may submit your updated resume directly to .

We regret that only shortlisted candidates will be notified.

Joseph Low (R2089920)
Talent First Pte. Ltd.
EA License No.: 26C3535

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