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Permanent
About Puppy Diary | 关于小狗日记
Puppy Diary (小狗日记) is a Singapore platform where puppy parents find trusted advice on caring for their dogs and can purchase the accessories and services they need — all in one place.
Key Responsibilities | 主要职责
• Drive marketplace growth — identify opportunities through data, competitor benchmarking, and user behaviour insights.
• Plan and execute promotional campaigns (8.8, 9.9,10.10, 11.11, CNY Puppy Specials) and seasonal marketing drives.
• Manage seller listings and product pages to ensure accuracy, quality, and discoverability.
• Track weekly platform performance (GMV, conversion, traffic) and report monthly to leadership.
• Coordinate with logistics, customer service, and content teams to ensure smooth platform operations.
• Handle customer escalations and ensure a high-quality experience for puppy parents on the platform.
• Support onboarding of new sellers and service providers as directed by leadership.
What We're Looking For | 任职要求
• 3–5 years in eCommerce, marketplace operations, or digital marketing.
• Hands-on experience with TikTok Shop, Shopee, Lazada, or similar platforms.
• Background in pet care, dog products, FMCG, or consumer retail is a plus.
• Able to manage a flexible workload and handle difficult customers with composure.
• Proactive, consumer-centric, and passionate about dogs.
What We Offer | 我们提供
• Competitive salary commensurate with experience.
• Flexible and hybrid working arrangements.
• High-ownership role with direct impact on platform growth.
• Learning & development budget for eCommerce upskilling.
How to Apply | 如何申请
Send your CV to puppydiary.sg@gmail.com | Subject: eCommerce Manager Application — [Your Name]
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Job posting URL: https://singapore.job-q.com/jobs/detail/ecommerce-marketplace-manager
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Puppy Diary (小狗日记) is a Singapore-based online platform dedicated to puppy parents. We bring together trusted advice on dog care and a curated marketplace for dog accessories and services — all in one place.
Whether you're a first-time puppy parent navigating early training and nutrition, or an experienced dog owner looking for quality products and care services, Puppy Diary is your go-to companion.
UEN: 202623430M · Incorporated: 25 May 2026