Editorial summary

The company is seeking an Engagement & Operations Support Officer to assist with outreach, events, customer service, and operational activities for a national cultural initiative. The role involves engaging the public and partners, supporting roadshows and community events, handling inquiries, and coordinating stakeholders to ensure smooth program delivery. Key responsibilities include increasing awareness and participation through outreach activities and providing administrative support. The position offers a salary of 4,500.

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Job description

[This job id 29302 first appeared in Job-Q.com on 02 Sep 2026]

About the Role

We are looking for an Engagement & Operations Support Officer to support outreach, events, customer service, and operationalactivities for a national cultural initiative. The role involves engaging thepublic and partners, supporting roadshows and events, handling enquiries,coordinating stakeholders, and providing administrative support to ensuresmooth programme delivery.

Key Responsibilities

• Support public outreach and engagement activities to increase awareness and participation.
• Assist in organising roadshows, community events, and on-ground activations.
• Coordinate with community groups, partners, and internal teams.
• Handle customer enquiries and provide timely support through phone, email, or helpdesk channels.
• Support event logistics, registrations, and operational processes.
• Maintain records, prepare reports, and ensure proper documentation.
• Assist with developing and following operational procedures (SOPs).
• Provide administrative and meeting coordination support.
• Monitor feedback and support continuous service improvements.

Requirements

• Interest in Arts Management, Communications, Public Policy, or related fields
• Experience in project coordination, programme support, or administration is an advantage
• Strong organisational skills with good attention to detail
• Good written and verbal communication skills
• Able to work well with different stakeholders and teams
• Proficient in Microsoft Office applications and digital communication tools
• Able to multitask and adapt in a fast-paced environment
• Strong interpersonal and relationship-building skills
• Positive team player with good problem-solving abilities

Other Information

• Location: Hill Street
• Working Schedule: Mon – Thu (9am – 6.30pm), Fri (9am – 6pm)

Next Step

• Drop your resume and contact us to follow-up, or send your resume to or wa.me/89958291
• Only shortlisted candidates will be contacted

Yana Norzamry | Personnel Registration No: R26160959 |EA Licence No.91C2918

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