Editorial summary

The company is seeking an Export Customer Service Executive specializing in CargoWise and freight forwarding for the East region. The role involves delivering excellent customer service, providing timely flight updates, handling calls and shipment irregularities, and managing export documentation while ensuring compliance and permits according to SOPs. The ideal candidate holds a Diploma in Logistics or Supply Chain Management (or equivalent) with at least 5 years of freight forwarding or logistics experience and is proficient in CargoWise, with strong communication and coordination skills. Salary range: 3500.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/export-customer-service-executive-cargowise-freight-forwarding-east-37757 first appeared in Job-Q.com on 13 Oct 2026]

• Provide excellent customer service, ensure timely flight updates (within 1 hour), and promptly handle calls and shipment irregularities.
• Manage export documentation, ensure compliance, apply permits, and follow SOPs for all shipments.
• Coordinate closely with internal teams and stakeholders for smooth operations and special shipment arrangements.

Requirements:

• Diploma in Logistics / Supply Chain Management or equivalent.
• At least 5 years of experience in freight forwarding, logistics, or a related industry.
• Proficient in using CargoWise system.
• Strong communication, coordination, and problem-solving skills with attention to detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to 

Please note that only shortlisted candidates will be notified.

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