Editorial summary

The company is seeking a Front Line Clients Service Executive for a wellness center, responsible for greeting clients, managing appointments, and providing guidance on services and facilities. The role involves coordinating with wellness staff, handling inquiries via phone and WhatsApp, and maintaining a welcoming reception area. The position offers a salary of 3,200 and requires strong customer service skills, organization, and communication abilities. This is a five-day workweek role focused on ensuring a smooth client experience.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 13717 first appeared in Job-Q.com on 12 Jun 2026]

Key Responsibilities

• Greet and welcome clients warmly upon arrival
• Manage appointment bookings, confirmations, and client check-ins/check-outs
• Provide clear and professional guidance to clients on services, schedules, and facilities
• Support service flow and coordination with wellness coaches and technicians
• Handle phone and WhatsApp inquiries, including rescheduling and cancellations
• Maintain a clean, organized, and inviting front-of-house and reception area
• Ensure smooth service usage and credit tracking through our booking platform
• Support onboarding of new clients and explain health declarations or consent forms
• Collaborate with the team to deliver exceptional client experiences
• Assist with events, VIP visits, and occasional administrative tasks

Requirements:

• Prior experience in hospitality, wellness, customer service, or front desk roles desirable but not mandatory
• Strong interpersonal and communication skills
• Proactive, detail-oriented, and able to multitask in a dynamic environment
• A warm, polished, and professional demeanour
• Passion for health, wellness, longevity or client care is a strong advantage
• Flexibility to work on rotating shifts (including weekends and Public Holidays)

Why Join Us

• Work in a modern, innovative, and purpose-driven wellness centre
• Be part of a passionate and collaborative team
• Receive wellness perks and opportunities for growth
• Make a meaningful impact in people's lives every day
• Enjoy a 5-day work week with 2 days off

Interested candidates, please send in your updated resume to cv.get@recruithaus.com.sg

This is in partnership with the Employment and Employability InstitutePte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

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