Editorial summary

The company is seeking a Hospital Front Office Assistant to join their team at Novena, with shifts scheduled across five days per week, including weekends and public holidays. The role involves managing inquiries, reservations, and client communications to enhance occupancy and revenue, requiring strong customer service skills. The position offers an hourly rate of up to $16, with a total monthly salary of approximately $3,000, depending on shift selection. Candidates should be prepared to work flexible hours across various shifts, including overnight, to meet operational needs.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 29628 first appeared in Job-Q.com on 03 Sep 2026]

We are hiring under Recruit Express headcount and you will be deployed to:

Location: Novena

Working hours: 5 days, 42 hours work week, any day Monday to Sunday

Shift 1: 0700 – 1630 ($12 an hour)

Shift 2: 1030 – 2000 ($12 an hour)

Shift 3: 1300 – 2230 ($12 an hour)

Shift 4: 2200 – 0730 ($16 an hour )

*Roster includes weekends and Public Holidays*

Job Responsibilities:

• Monitor all inquiries for reservation and manage all communication with clients for rates and assist to increase revenue though occupancy.

• Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.

• Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.

• Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.

• Monitor all operations and ensure compliance to all quality assurance standards when dealing with patients

• Any Ad hoc duties as assigned by supervisor

For interested candidate, please email your resumes to 

Sunny Ng San Ni

Outsourcing Team

Recruit Express Pte Ltd (EA No. 99C4599)

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