Editorial summary

The company is seeking a Hospital Front Office Assistant to be deployed at Novena under Recruit Express headcount. The role involves managing patient inquiries, reservations, and communication with clients to optimize occupancy and revenue, requiring excellent customer service and communication skills. The position offers a salary of up to $16 per hour, with shifts including weekends and public holidays, totaling 42 hours per week across various shifts. Candidates should be adaptable to flexible working hours and committed to maintaining professional client relationships.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 30923 first appeared in Job-Q.com on 09 Sep 2026]

We are hiring under Recruit Express headcount and you will be deployed to:

Location: Novena

Working hours: 5 days, 42 hours work week, any day Monday to Sunday

Shift 1: 0700 – 1630 ($12 an hour)

Shift 2: 1030 – 2000 ($12 an hour)

Shift 3: 1300 – 2230 ($12 an hour)

Shift 4: 2200 – 0730 ($16 an hour )

*Roster includes weekends and Public Holidays*

Job Responsibilities:

• Monitor all inquiries for reservation and manage all communication with clients for rates and assist to increase revenue though occupancy.

• Develop and maintain effective professional relationship with all clients and provide assistance on phone and in person.

• Ensure optimal level of customer services for all guests and manage all communication with guests for check in and check out process.

• Maintain neat and clean desk and lobby area at all times and greet all guests with courtesy.

• Monitor all operations and ensure compliance to all quality assurance standards when dealing with patients

• Any Ad hoc duties as assigned by supervisor

For interested candidate, please email your resumes to 

Sunny Ng San Ni

Outsourcing Team

Recruit Express Pte Ltd (EA No. 99C4599)

Scam prevention reminder: You should not make any pre-payment when applying for any job.

Illegal practices reminder: It is illegal for recruiter to collect payment (kickback) from the worker https://www.mom.gov.sg/-/media/mom/documents/publications/foreign-workers/what-are-kickbacks.pdf