The company is seeking a Human Resource Assistant for a 3-month government contract based in Kent Ridge, with training provided. The role involves supporting HR-related inquiries from employees and managers via the Ask HRSC platform, managing case logs, and maintaining HR FAQs and knowledge bases. The position offers a salary of up to $3,000 per month and requires working Monday to Friday during office hours. Candidates should possess strong communication skills and be capable of managing inquiries efficiently within service level agreements.
This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.
[This job id 15277 first appeared in Job-Q.com on 19 Jun 2026]
Salary: up to $3000
Duration: 1 year contract
Working Days & Hours: Mon-Fri Office Hours
Location: Kent Ridge
Job Description:
• Support HR-related inquiries received from employees, line managers or other stakeholders via Ask HRSC (FormSG).
• Manage the inquiries using available system, this includes logging of the cases received, re-assigning to other teams where the inquiries cannot be answered by HR Support Centre, to closure within SLA.
• Create and maintain HR-related frequently-asked questions (FAQs) on the intranet and HR chatbot.
• Manage and optimize the HR Support Centre knowledge database, ensuring its content remains accurate and up-to-date.
• Participate in activities to promote the services of HR Support Centre, such as the design of eDMs and posters.
• Support HR Operations by managing diverse administrative tasks, including but not limited to:
o Liaising with vendors to follow up on background screening reports for candidates
o Responding to reference check requests for former employees
o Preparing certificates of employment for employees, based on specific request types
o Executing other HR-related administrative duties as assigned
• Prepare regular and adhoc reports for management analysis.
Identify areas for improvement and contribute to developing solutions that enhance productivity, work quality, and service delivery in HR support processes.
Any other duties deemed reasonable and necessary by the business.
Job Requirements: Min Diploma in Human Resources or similar w min relevant HR internship experience
Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg
Ally Audrey Lok Xin Woon
Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R21102307
allylok@recruitexpress.com.sg
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