Editorial summary

The company is seeking an IT Support Officer specializing in cybersecurity to provide technical assistance via multiple channels, including phone, chat, email, and onsite visits. The role involves working in a 24/7 support environment on rotating shifts, diagnosing and resolving technical issues by identifying root causes. Candidates should possess a Higher Nitec or higher qualification, with fresh graduates encouraged to apply; prior experience in networking or cybersecurity solutions is advantageous. The position offers a salary of 4,000.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job id 32863 first appeared in Job-Q.com on 17 Sep 2026]

• Deliver technical assistance to customers through multiple channels including phone, live chat, email, and onsite visits when required.
• Participate in a 24/7 support environment, working on rotating shifts as scheduled.
• Investigate and resolve technical problems by identifying root causes and applying appropriate troubleshooting methods.

Requirements:

• Higher Nitec and above
• Fresh graduates are encouraged to apply.
• Prior exposure to networking or cybersecurity solution deployment will be an advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to 

Please note that only shortlisted candidates will be notified.

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