On site
Permanent
The company is seeking a Logistics Customer Service Executive specializing in freight forwarding for the East Area, offering a salary of 3,800. The role involves updating customers on shipment statuses, handling enquiries, and coordinating with vendors and shipping lines to ensure smooth delivery. Key responsibilities include managing shipment data, generating shipping documentation, and supporting the Freight Logistics Department with quotations and customer inquiries. The position requires strong communication skills and familiarity with freight management systems.
This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.
[This job id 12784 first appeared in Job-Q.com on 06 Jun 2026]
Job Description
Responsible to update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement.
Liaise with customers to obtain necessary information for shipping documentation generation.
Enter shipment data in freight management software system.
To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers’ shipments.
To provide necessary support to the Freight Logistics Department to assist in addressing customers’ enquiries and preparing quotations (where necessary).
To prepare shipping documents.
Job Requirements
Min Diploma or Degree Level or equivalent
Strong in Microsoft Office Word, Excel, PowerPoint.
Ability to work in a fast-paced environment and cope with pressure.
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