Editorial summary

The company seeks a Merchant Operations Executive to support merchant onboarding and documentation for compliance, collaborating with Sales Managers to gather and verify documents before submission to the Compliance team. The role serves as the primary point of contact for merchants on documentation inquiries and coordinates with internal stakeholders, including Compliance and Finance, to ensure timely and accurate processing. Key requirements include strong attention to detail, cross-functional collaboration, and adherence to regulatory policies. The position offers a monthly salary of up to 3,500 with a Monday–Friday schedule.

This summary is AI-generated and may contain inaccuracies. Please refer to the full job description below.

Job description

[This job https://singapore.job-q.com/jobs/detail/merchant-operations-executive-up-to-3-5k-mon-fri-40707 first appeared in Job-Q.com on 29 Oct 2026]

Key Responsibilities:

  • Collaborate closely with Sales Managers to support merchants in gathering and completing the required documentation for onboarding and compliance purposes.
  • Review and verify merchant documents to ensure completeness, accuracy, and compliance with company policies and regulatory requirements prior to submission to the Compliance team.
  • Serve as the primary point of contact for merchants regarding documentation-related enquiries and provide timely support and guidance.
  • Coordinate with internal stakeholders, including Compliance and Finance teams, to facilitate a smooth and efficient merchant onboarding process.
  • Maintain accurate and up-to-date merchant records and documentation in accordance with company standards.
  • Investigate and resolve documentation discrepancies and related operational issues promptly.
  • Prepare merchant-related reports, operational updates, and administrative documentation as required.
  • Provide administrative and operational support for day-to-day merchant management activities.
  • Manage merchant leasing contract renewals and ensure timely follow-up with relevant parties.
  • Perform ad hoc duties and special projects as assigned by management.

Requirements

  • Diploma or Degree in Business Administration, Finance, Operations, or a related field.
  • Prior experience in merchant operations, customer service, sales support, administration, banking operations, leasing administration, or compliance support is preferred.

Sangita Balakrishnan EA License No.: 02C3423 Personnel Registration No.: R26163848

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Job Summary

  • Published on: 29 Oct, 2026
  • Category: Others
  • Vacancy: 1
  • Job type: Permanent
  • Salary: 3500
  • Location: On site
  • Job Nature: Permanent

Company Details