Job description

[This job id 7760 first appeared in Job-Q.com on 18 May 2026]

Key Responsibilities

• Global production service operations support in middleware technologies and platforms
• Accountable for the overall service reliability, availability, and stability of the technical scope
• Provide technical expertise for managed workloads, including troubleshooting, analyzing, and resolving incidents, problems, service requests, and change management processes
• Partner with development, project, and business teams to understand requirements and technical specifications, and participate in project delivery activities
• Drive a culture of continuous improvement for the production environment through automation and performance optimization
• Perform technical analysis of production platforms to identify and remediate performance issues
• Work collaboratively in teams and build strong working relationships to achieve common goals
• Operate and enhance middleware platforms and associated interfaces
• Develop self-service interfaces and workflows
• Take on specialist responsibilities in strategic projects and initiatives

Requirements

The successful candidate will have:

• Minimum Bachelor’s Degree in Computer Science / Information Technology / Computer Engineering or equivalent
• Minimum 4 years of experience in the following technical platforms:
  Operating Systems: Linux, Unix and/or Windows Middleware Technologies: BMC Control‑M, Axway CFT/Secure Transport/Sentinel, IBM MQ Monitoring & Data Analytics Tools: OMI, ServiceNow, Geneos Scripting Tools: Java, Unix Shell, Python, PowerShell, Perl

• Good understanding of ITIL Service Management frameworks, including Incident, Problem, and Change Management
• Experience in one or more of the following technologies: Docker/Kubernetes, Ansible, Elastic Search, Rundeck, Git
• Ability to work in shifts and participate in on-call rotations
• Strong communication (written and verbal), interpersonal, and analytical skills
• Customer-oriented mindset and strong team player
• Ability to work both independently and collaboratively

Interested applicants please send your resume in MS Words format to prasant.sirohi@ambition.com.sg and attention to Prasant Sirohi (R22106307)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R22106307

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