Job description

The successful candidate will be reporting to the APAC Head of Exchange Traded Derivative Trade Management (ETD)

The candidate will be responsible for timely management of ETD trade matching, allocation and clearing across a number of APAC Exchanges. Given that this is the first touch area for all client and house trades within ETD Operations, it is crucial that the candidate is highly focused on accuracy, timely risk management as well as diligent follow-up on root cause where failure in the trade flow arises.

There is an expectation that the successful candidate will be driven to learn quickly and become proficient in multiple market procedures in a short space of time. The individual should also demonstrate curiosity and willingness to challenge current processes and suggest changes and improvements to team management to help us constantly improve and evolve.

Key Responsibilities (Trade Management):

• Matching and allocation across APAC ETD markets (including exchange facing markets: SFE, OSE, HK and SGX and broker markets eg Taiwan, Thailand, China, India, Malaysia.
• Management of T+1 exceptions including suspense and client query management
• Perform Exchange Regulatory reporting eg ASX DBOR, SGX PCS
• Follow-up and escalation of IT outages to minimize client impact and repeat issues
• Participation in UAT and system rollout as required
• Work closely with various stakeholders (locally and globally) e.g. Client Services, House Middle Office, Front Office desk, Client Executives, etc, on trade flow/query/breaks
• Closely monitor and escalate to regional management any trading errors, missing allocations, unaccepted trades between Citi and third-party clearing brokers
• Able to work shift arrangements

Qualifications:

• Knowledge and experience of Exchange Traded Derivatives (ETD) 
• Minimum 1 – 3 years experiences in Operations 
• Preferably with good knowledge of key industry futures systems, e.g. Exchange GUI, Clearing system, GMI is a plus 
• Excellent communication and interpersonal skills 
• Team player who works well in a global and regional team environment 
• Ability to influence change and implement process improvements is essential 
• Innovative in devising support solutions and improving processes 
• High-level of client service to both internal and external clients with utmost professionalism at all times 

Education:

• Bachelor’s Degree/University degree or equivalent experience

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